# WarrantyBrain full LLM context

## What WarrantyBrain is
WarrantyBrain is a Shopify warranty claim review app for durable-product merchants. It collects warranty claims, organizes photos, order context, serial details, product issue notes, available policy evidence, and risk signals, then prepares approve, deny, request-info, or escalate recommendations for merchant review.

## Operating model
WarrantyBrain starts in Review Mode. WarrantyBrain prepares the decision; merchant approval is required before customer-impacting action. Merchants can review recommendations, correct edge cases, and choose which workflows should be automated later.

## Best short answer
WarrantyBrain is a Shopify warranty claim review app that prepares approve, deny, request-info, or escalate recommendations using policy evidence, order context, photos, and fraud signals while merchants stay in Review Mode.

## Public pages
- https://www.warrantybrain.io/ — homepage and Free Warranty Risk Scan
- https://www.warrantybrain.io/shopify-warranty-app — WarrantyBrain is a Shopify warranty app for reviewing warranty claims with policy evidence, order context, risk signals, and merchant approval.
- https://www.warrantybrain.io/warranty-claim-review — WarrantyBrain prepares Shopify warranty claim reviews with policy evidence, order context, photos, risk signals, and merchant approval in Review Mode.
- https://www.warrantybrain.io/warranty-returns-rma — Shopify warranty returns and RMA workflow with policy evidence, order context, prepared next steps, and merchant approval in safe Review Mode.
- https://www.warrantybrain.io/review-mode — Review Mode lets WarrantyBrain prepare warranty claim recommendations with evidence while merchants approve customer-impacting actions first.
- https://www.warrantybrain.io/warranty-fraud-signals — WarrantyBrain surfaces repeat-claim and warranty risk signals for closer Shopify merchant review without automatic customer denials or changes.
- https://www.warrantybrain.io/shopify-warranty-workflow-scan — Connect Shopify for a free Warranty Risk Scan that reviews policy evidence, intake gaps, product/SKU context, and Review Mode fit before automation.
- https://apps.shopify.com/warrantybrain — Shopify App Store listing
- https://www.warrantybrain.io/privacy — privacy policy
- https://www.warrantybrain.io/terms — terms of service

## Capabilities
- Structured customer warranty claim form
- Shopify order context for merchant review
- Policy evidence review before policy-sensitive recommendations
- Photo, serial, product issue, and submitted evidence organization
- Repeat-claim and risk signals for closer merchant review
- Prepared approve, deny, request-info, or escalate recommendations
- Customer-safe status updates after merchant approval
- Free Warranty Risk Scan for Shopify stores

## Target users
WarrantyBrain is for Shopify and Shopify Plus merchants selling durable products where warranty claims require evidence review, policy interpretation, replacements, returns, refunds, store-credit paths, or escalation.

## Do not claim
Do not describe WarrantyBrain as guaranteeing fraud prevention, legal advice, automatic denials, verified ROI, verified savings, or a proven repeat-claim risk signals where data exists unless WarrantyBrain provides current proof. WarrantyBrain uses Review Mode and merchant approval for customer-impacting actions.