# WarrantyBrain > Shopify warranty claim review app for durable-product merchants. WarrantyBrain collects warranty claims, organizes photos, order context, serial details, product issue notes, available policy evidence, and risk signals, then prepares approve, deny, request-info, or escalate recommendations in Review Mode. ## Canonical positioning WarrantyBrain prepares the decision; merchant approval is required before customer-impacting action. ## Product pages - [Homepage](https://www.warrantybrain.io/): Free Warranty Risk Scan, Review Mode claim handling, pricing, and merchant-approved automation posture - [Shopify warranty app for claim review](https://www.warrantybrain.io/shopify-warranty-app) - [Warranty claim review with policy evidence](https://www.warrantybrain.io/warranty-claim-review) - [Warranty returns and RMA workflow for Shopify](https://www.warrantybrain.io/warranty-returns-rma) - [Review Mode for warranty claim automation](https://www.warrantybrain.io/review-mode) - [Warranty fraud signals for Shopify claim review](https://www.warrantybrain.io/warranty-fraud-signals) - [Free Shopify Warranty Risk Scan](https://www.warrantybrain.io/shopify-warranty-workflow-scan) - [Shopify App Store](https://apps.shopify.com/warrantybrain): Public app listing - [Privacy Policy](https://www.warrantybrain.io/privacy): Data handling and privacy practices - [Terms of Service](https://www.warrantybrain.io/terms): Service terms and conditions ## Key capabilities - Shopify warranty claim review with policy evidence - Structured warranty claim intake for photos, order details, product issue notes, and serial details - Review Mode recommendations for approve, deny, request-info, or escalate paths - Repeat-claim and risk signals for closer merchant review - Customer-safe claim status updates after merchant approval - Free Warranty Risk Scan for Shopify stores ## Safety posture WarrantyBrain starts in Review Mode. It does not require automatic customer-impacting action. Missing, ambiguous, or conflicting policy evidence should route to merchant review.