Shopify warranty app

Shopify warranty app for claim review

WarrantyBrain is a Shopify warranty app for reviewing warranty claims with policy evidence, order context, risk signals, and merchant approval.

Short answer: WarrantyBrain works the claim before your team touches it: it prepares approve, deny, request-info, or escalate paths using policy evidence, order context, photos, missing-evidence checklists, and risk signals while merchants stay in AI Review Mode. AI prepares. You approve. No customer message, refund, replacement, return, denial, or Shopify write happens without merchant confirmation.

Connect Shopify for a free Warranty Risk Scan View the Shopify App Store listing

Built for the decision after intake

Many warranty and returns tools collect the request. WarrantyBrain focuses on the review step: what evidence exists, what the policy says, what risk signals matter, and what the merchant should approve next.

Review Mode first

Every store starts with Review Mode. WarrantyBrain organizes the claim and prepares the recommendation, while the merchant keeps control of approvals, denials, request-info messages, and escalations.

Shopify context where it matters

WarrantyBrain uses Shopify order context alongside submitted photos, serial details, product issue notes, and available warranty policy evidence so the merchant sees the claim in one place.

Questions merchants ask

What is WarrantyBrain?

WarrantyBrain is a Shopify warranty claim review app that prepares evidence-backed recommendations while merchants approve customer-impacting actions in Review Mode.

Is WarrantyBrain only a claim form?

No. The claim form is intake. WarrantyBrain is focused on the investigation and review workflow after intake.

Warranty workflow resources

Warranty claim review with policy evidence Warranty returns and RMA workflow for Shopify Review Mode for warranty claim automation Warranty fraud signals for Shopify claim review Free Shopify Warranty Risk Scan