WarrantyBrainFind where claims and returns are costing you money.
Install free. WarrantyBrain reads your store's history, shows where claim and return dollars are concentrating, and prepares every claim for your approval.
Your first scan is read-only. It will not message customers or change anything unless you turn that on.
Free forever on 10 claims a month · Secure Shopify OAuth connection · Review Mode starts on · You control if and when automatic actions are enabled.
Warranty claims are a full-time job. Nobody applied.
The inbox triage
Every claim starts the same way: dig through the order, the email thread, the helpdesk ticket, and the warranty policy, for one decision that takes a minute once the facts are assembled.
The policy guesswork
The warranty policy says one thing, the customer claims another, and the person answering has to reconcile them from memory.
The repeat offender
The customer on their third claim this quarter looks brand-new in every ticket, unless someone keeps the ledger.
Your returns app shows what came back. WarrantyBrain finds the costly warranty problems worth fixing before the next payout.
Most apps in this category sit on the other side of the claim. WarrantyBrain works on the merchant's side.
A portal for what already came back
Returns portals help shoppers start returns and exchanges. WarrantyBrain finds costly warranty problems and works claims against your policy.
Additional coverage sold at checkout
Protection plans add coverage. WarrantyBrain improves the merchant's own warranty operation.
Built for your side of the claim
WarrantyBrain checks your orders and policy for costly warranty problems, then prepares each claim with the relevant facts. You keep control of every decision.
Find. Decide. Act. Prove.
Every scan ends with a straight answer: a pattern worth money, a clean check, what's still needed, or a clear failure. WarrantyBrain never pads a report.
When your store has enough history, WarrantyBrain compares products, batches, carriers, channels, locations, and discounts.
Find the cost.
WarrantyBrain checks your claims, orders, policy, and action history, plus support tickets when you connect your support platform. WarrantyBrain puts the most costly problem it can confirm first and keeps every other finding visible.
Decide the next claim.
WarrantyBrain prepares the next claim with the relevant facts and policy text when exact policy evidence is available. Missing or unclear policy evidence keeps the claim in Review Mode. The packet shows missing proof and one recommended next action.
Act with approval.
Review Mode lets you approve, modify, reject, or request information. You can later allow only the automatic actions you trust: refund, replacement, repair, or store credit.
Prove what changed.
The record shows the decision and outcome. Dated findings show what changed after each action.
The most costly problem leads the queue. Free opens one finding completely; paid opens every finding.
WarrantyBrain does the digging before you open the claim.
WarrantyBrain gathers the order, claim history, serial history, and policy text it can find. The packet shows the relevant policy clause when exact policy evidence is available. The packet calls out missing information before it recommends a resolution.
You open a prepared decision, choose the outcome, and keep the record in Shopify.
See how a claim gets resolvedTrail jacket: zipper failed after 5 weeks
Order #2841 · Delivered 38 days agoSample packet, illustrative data. All figures on this page live only inside labeled samples.
WarrantyBrain keeps looking for costly patterns after the claim is handled.
WarrantyBrain checks your claims, your orders, your connected support tickets, and its own action history as new data arrives. WarrantyBrain compares more than one source before naming a product, shipping method, promotion, or region as a possible cause. A finding shows when the problem started, how much it costs, and what to do next.
A finding can show a new chargeback, a returned serial number after a refund, or a product with more claims. The finding names the product or order, the dollars at stake, and the next action when those details are available. A later finding can show whether the problem cleared.
Trail jacket: zipper failures are climbing
First detected May 12 · 9 claims · $1,840 at stakeSample pattern, illustrative data. Real findings are computed from your store's claims, orders, and support history only.
Review Mode starts on. WarrantyBrain prepares; you decide when it earns permission to act.
In Review Mode, WarrantyBrain prepares. You approve. Automatic actions are limited to refund, replacement, repair, and store credit. Denials and returns stay in review. Review Mode starts on, and every permission remains merchant-controlled.
Four buttons. The merchant controls all of them.
Built so you stay in control of every customer-facing decision.
WarrantyBrain doesn't run published merchant quotes yet, and won't invent them. Here is what is true today, verifiable the moment you connect your store.
Secure Shopify connection
You connect through Shopify's own authorization flow. WarrantyBrain never sees your password, and access can be revoked from your Shopify admin at any time.
Review Mode by default
WarrantyBrain starts by preparing decisions for your review. Automation remains off until you explicitly enable both the master permission and a specific allowed action.
Evidence before recommendations
WarrantyBrain checks each recommendation against your policy and order context. Missing or ambiguous policy evidence keeps the claim in Review Mode instead of prompting a guess.
Every paid plan uses the same WarrantyBrain workflow.
Every finding stays visible. Free opens one completely; paid opens the proof and next step for all of them. Claims without exact policy evidence stay in Review Mode.
Choose by monthly claim volume. Free shows the prepared decision; paid plans let you approve and execute Shopify actions: refund, replacement, repair, or store credit.
For seeing WarrantyBrain work on your real store before paying.
- 10 claims/month
- Free forever, no time limit
- Your first store snapshot
- Draft customer messages
14-day free trial · first 3 months $74, then $149/mo.
- 50 claims/month included
- Same claim workflow. Merchant-approved Shopify actions.
- Email support
- No surprise overage billing
14-day free trial · for stores with higher claim volume and more support needs.
- 200 claims/month
- Same full paid workflow
- Priority support
- Setup help
14-day free trial · for teams that need more volume and rollout support.
- 500 claims/month
- Same full paid workflow
- Priority support
- Automation rollout help
Every paid plan starts with a 14-day free trial, you're not billed until it ends. If you reach your monthly claim limit, new claims stay queued until you upgrade or the next billing cycle starts. No surprise overage billing.
Work the next claim with the facts in front of you.
Enter your store domain to install through Shopify. WarrantyBrain checks your claims and orders, then prepares the next claim for review.